FAQ

There are so many questions to answer when you are organizing your cake.

Here are just a few.

For Full Terms and Conditions click here

	How Much will My cake Cost? Depending on the size, how it will be served and the degree of work involved will affect the cost of the cake.
	How Far In Advance Do I need to Order My Cake? Wedding and Special event Cakes need to be ordered around 12 weeks prior to the event. Cake That! can design a beautiful cake on shorter notice if necessary. Organizing your wedding cake early for popular wedding months e.g.. Spring and Autumn will avoid disappointment.
	Why Can't I reach you on the phone?

Being a sole operator means that I cannot always answer the phone. If you leave a message I will call back as soon as possible. Alternatively I am available through email sarahjane@cakethat.com.au

	Will My Cake Be Delivered? Depending on the size and intricacy of your cake design, it may be safer to have it delivered. I offer Free* Delivery within 15km of CBD as a courtesy to my clients. Specific Delivery times can be discussed at your consultation. Other areas will incur a delivery fee. *Free Delivery is offered to all wedding and specialty cake orders over $250 Conditions apply
	Are Special Dietary Requirements Catered For? Cake That! Can supply a range of gluten and dairy free cake options. Vegan and Nut free cakes are also available.
	Can I get an After Hours Appointment? I like to work with my clients so that they are not rushed, and feel completely satisfied with there decision. I offer appointment times that suit their schedule. Including evenings and on week-ends.
	Do You Offer Taste Tests? I offer complimentary sample cake at your consultation (flavour of sample cake will vary from week to week). You can also sample your choice of flavour for $15per flavour. 72hrs notice is required for cake tasting.
	Can I buy the cupcake stands from you?

Unfortunately all of my cake stands are custom made and are NOT available for sale. You can however- hire them for up to 3 days for use within South east Queensland.

What are the payment Terms and Conditions?

$50 Non refundable deposit required to secure event date.

50% deposit required 6 weeks prior to event.

Cancellations within 6 weeks of the event forfeit all deposits.

Full payment is due 7 days prior to the event.

A $150 Security Deposit is required for all Cake Stands.

Your Security deposit will be returned by the method it was received, e.g., Cash for Cash, Direct Debit for Direct Debit etc...

Prices remain current for all booking taken within 12 months of event date.

All changes are subject to availability and quote review.

This site was last updated 04/05/08